Privacy Policy

Effective Date: August 16, 2026

Jabrielle Mason MEd LCSW PLLC ("we," "our," or "us") respects your privacy and is committed to protecting

the personal information you may provide while using this website.

This Privacy Policy explains how information may be collected, used, and shared when you visit our website,

interact with website features, schedule services, or access third-party platforms linked through this

website.

Information We May Collect

Depending on how you interact with this website, we may receive information such as:

Your name

Email address

Telephone number

Information you voluntarily provide when communicating with us

Scheduling information when you choose to book a consultation or appointment

Technical information about your visit, such as browser type, device information, IP address, pages

visited, referring websites, and interactions with the website

Please do not submit sensitive clinical, medical, or mental health information through general website

features or tools that are not specifically designated for secure client communication.

Website Hosting and Analytics

This website is hosted by Squarespace.

Squarespace may collect information about visitors to help operate the website and provide website

analytics. This may include information about your browser, device, network, IP address, pages visited,

interactions with the website, referring websites, and other website activity.

We may use Squarespace Analytics to better understand how visitors use the website and to improve its

content and functionality.

Cookies

This website uses cookies and similar technologies that help the website function and may provide

information about website traffic and usage.

Some cookies are necessary for the website to function properly. Other cookies may be used for analytics or

performance purposes.

1Where available, you may use the website's cookie banner to manage your cookie preferences. You may

also be able to control cookies through your browser settings.

Scheduling

Online scheduling is provided through Acuity Scheduling, a Squarespace service.

When you choose to schedule a consultation or appointment, information you provide through the

scheduling system may be processed by Acuity in accordance with its applicable privacy and security

practices.

Information submitted through a designated scheduling or client system is handled separately from

general browsing activity on this website.

Front Desk AI

This website may include an embedded artificial intelligence-powered front desk or communication tool to

assist visitors with general questions, navigation, and inquiries.

Information you voluntarily enter into this tool may be processed by the third-party service that provides

the technology.

Please do not use the website's AI assistant to submit confidential clinical information, detailed medical or

mental health histories, information about an emergency, or other sensitive information unless you have

been specifically informed that the communication method is appropriate and secure for that purpose.

Use of the AI assistant does not establish a therapist-client relationship and should not be used for crisis or

emergency communication.

Digital Products and Third-Party Marketplaces

Some digital products and resources featured on this website are sold through third-party platforms,

including Payhip and Etsy.

When you select a link to purchase a product, you may leave this website and be directed to the applicable

third-party platform.

Those platforms may collect information necessary to process your transaction, including your name, email

address, billing information, purchase information, and other information required to complete your order.

Payment information is processed by the applicable marketplace and/or its payment-processing providers.

Jabrielle Mason MEd LCSW PLLC does not receive or store your complete credit or debit card information

when purchases are processed entirely through these third-party platforms.

2Your use of Payhip, Etsy, and their respective payment services is subject to those companies' own terms

and privacy practices.

External Links

This website may contain links to websites, services, scheduling systems, social media platforms,

marketplaces, or other resources operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We

encourage you to review the privacy policy of any external website or service you choose to use.

How We Use Information

Information collected through or in connection with this website may be used to:

Operate and maintain the website

Respond to inquiries

Facilitate consultation or appointment scheduling

Provide requested information

Understand website traffic and usage

Improve website content and user experience

Maintain website security

Fulfill applicable business, professional, or legal obligations

We do not sell personal information collected directly through this website.

Confidentiality and Mental Health Services

Visiting this website, reading its content, using an educational resource, communicating through a general

website feature, or purchasing a digital product does not by itself establish a therapist-client relationship

with Jabrielle Mason MEd LCSW PLLC.

Privacy practices concerning protected health information obtained as part of an established healthcare

relationship are addressed separately through our Notice of Privacy Practices and applicable healthcare

privacy requirements.

Data Security

We take reasonable measures to protect information within our control. However, no website, electronic

communication system, or internet transmission can be guaranteed to be completely secure.

For this reason, visitors should avoid transmitting sensitive clinical or health information through ordinary

email, general website communications, or other methods that have not been designated for secure clinical

communication.

3Your Privacy Choices

Depending on applicable law and the circumstances, you may have rights regarding certain personal

information, including the ability to request access, correction, or deletion.

You may also manage certain website cookies through the cookie preference tools available on this website

or through your browser settings.

Requests concerning information processed independently by a third-party service, such as Etsy, Payhip, or

another external provider, may need to be directed to that provider.

Children's Privacy

This website and its digital products are not intended to knowingly collect personal information directly

from children through general website features without appropriate authorization.

Parents or guardians who believe a child has submitted personal information through this website may

contact us regarding the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, third-

party providers, or applicable requirements.

When changes are made, the effective date at the top of this policy may be updated.

Contact

Questions about this Privacy Policy or our website privacy practices may be directed to:

Jabrielle Mason MEd LCSW PLLC

Email: jabrielle.mason@gmail.com